Why do I need a username and a password?
For clear authorization and access to your protected personal account. We use your email address as username. In case of a problem, this will help us to contact you as soon as possible.
What is a UserKey? Where do I find it?
The UserKey is a unique Key associated to your account. It's a security feature. You need to set the UserKey in your ASPSMS application with your personal password. Simply go to the following page to get your UserKey.
How much does ASPSMS cost?
There is no setup fee or another basic fee. The ASPSMS software is free of charge. You simply pay per SMS you send. You pay in advance using our secure online credit card application (SSL). Your personal SMS balance is always accessible for you to check on your SMS account.
Why do you bill in advance?
To reduce handling costs of invoicing and to give a fast access to a modern and efficient application. The price per SMS is oriented on the volume that you pay in advance. The more you order, the better price.
How secure is the online payment by credit card?
The transaction is very secure. We use SSL (Secure Socket Layer) for secure data transmission.
How do I get support?
For technical support, marketing questions on our affiliate program, please use the folling contact addresses.
How do I change my personal settings or check my personal ASPSMS balance?
Just login with your personal username and password. After the login you have full access to your account information and your personal settings. You may change your settings at any time.
Do I need additional software to set up ASPSMS?
Except the free ASPSMS component, you don't need additional software! Just login and follow our instruction to set up ASPSMS. Please have a look at our usefull example collection.
How many countries are supported? - Which roamings are activated?
ASPSMS covers more than 200 countries. Please go to the following page to get an updated list.
Do you support arabic characters?
Yes, we do. It's possible to encode an arabic message with UCS2 (HexEncoded). We support also other oriental characters. Please have a look at our detailed help page for arabic characters.
Do I need to register by e-mail, mail or fax?
No! Registration, activation and settings are completed online.
We have a firewall, does ASPSMS work with a firewall?
It's possible to use ASPSMS within a firewall. The component connects to one of the following 10 servers at random: snatch1.aspsms.com, snatch2.aspsms.com... snatch10.aspsms.com The listening port on our side is port 100, the port on the client side is selected at random. If you open the port 100, ASPSMS should work fine.
I develop and distribute a program and would like to integrate your SMS component. Is that allowed?
Yes of course. Just contact our affiliate program manager to get a special aspsms.dll, which has been personalized with your affiliate key.
I'm using Linux, do you have an interface for me?
Yes we have. As an alternative to the Windows Active-X Component, there is a powerful XML-Interface with the equivalent functionalities.
Why the last 3 digits of the originator are replaced with XXX?
There are certain restrictions, if you would like to use numeric Originators (e.g. '+41791234567'). Numeric Originators only may be used if they were unlocked in advance with an Unlockcode. This Unlockcode will be sent to the corresponding mobilephone, which should be used as Originator.
Important: You only have to use the following dialog if you plan to use numeric Originators. If you use alphanumeric Originators (e.g. 'Party'), there are no restrictions. Please note that misuse in every case will be prosecuted according to terms of Civil and/or Criminal Law.
However, Originators of devices that are not capable to receive SMS (e.g. Fixnetnumbers) can't be unlocked automatically with this procedure. If you would like to use such a number, it's possible to unlock it manually. Please contact the support, if you need such an Originator.